News Summary: Dubai Station Opens September 30, Tickets Go on Sale
On September 22, 2026, journalist Alexander Christou of the UAE English-language outlet The National reported that Etihad Rail, the UAE’s national railway operator, had opened ticket sales for passenger trains between Dubai and Abu Dhabi. Dubai’s Al Yalayis Station is set to formally open on September 30, 2026 — the first time Dubai has been connected to the national passenger rail network. Gulf News and Khaleej Times also reported the start of ticket sales the same day. Before this, Etihad Rail’s passenger service had run only between Abu Dhabi and Fujairah since June 30, 2026. With the Dubai station opening, travelers between the two cities now have an option beyond driving or taking a long-distance bus.
Three Key Points in This Guide
- This guide is written for expat residents, commuters and travelers who need to move between Dubai and Abu Dhabi, and for anyone comparing living or commuting arrangements between the two cities.
- It brings together the actual locations of both stations and how to connect to them, fares and the refund/change rules for the three fare types (Saver, Value and Flex), the timetable currently listed on the official website, and baggage and children’s ticket rules.
- The most important limitations to note first: the Abu Dhabi station is in Mohamed Bin Zayed City, not the city center; early services are concentrated in the morning and evening; and the cheapest Saver fare cannot be changed or refunded.
Where Are the Dubai and Abu Dhabi Stations? Connecting by Metro, Shuttle Bus or Car
Dubai End: Al Yalayis Station and the Metro Red Line
The official name of the Dubai station is Dubai Al Yalayis Station (shown as “Dubai Station” on the Etihad Rail website timetable). According to The National, the station is located next to Me’aisem First and Jumeirah Golf Estates, directly opposite the Jumeirah Golf Estates station on the Dubai Metro Red Line, connected by an elevated walkway of about 400 meters. By car, it can be reached via roads including E311, E44 and D57.
This means anyone living along the Metro Red Line can take the metro to Jumeirah Golf Estates station and then walk to the train station. One thing to note: Etihad Rail’s connection guarantee does not cover the Dubai Metro — if a metro delay causes you to miss your train, the loss is the passenger’s own responsibility.
Abu Dhabi End: MBZ City Station and the Official Shuttle Bus
The Abu Dhabi station is Abu Dhabi Station, located in Mohamed Bin Zayed City (ME10) — referred to in official press releases as Mohammed Bin Zayed City Station (MBZ City Station). The station is open daily from 05:00 to 23:00 and has a car park, waiting areas, a family waiting area, ticket machines, food and beverage outlets, a prayer room, a first-aid room, a pick-up/drop-off area, a bus stop, a taxi and ride-hailing zone, and car rental services.
MBZ City Station is not in downtown Abu Dhabi or along the Corniche, so a further leg of travel is needed after arrival. The operator offers three main options:
- Etihad Rail shuttle bus: runs between Abu Dhabi Station and designated points, timed to match train arrivals and departures. Shuttle stops listed on the official website include ADNEC Center (Al Rawdah), ADNOC Headquarters (Corniche) and Reem Mall (Al Reem Island). The shuttle bus must be booked in advance through the app or website — it cannot be booked at the station.
- Taxi and ride-hailing: the station has a dedicated waiting area.
- Public bus: Etihad Rail has partnered with Abu Dhabi’s Integrated Transport Centre to connect the train to Abu Dhabi’s bus and taxi network; the station has a bus stop.
The Journey Planner feature in the app and on the website lets you enter a starting point and destination to see metro, shuttle bus, taxi and walking connection options together; available options vary by station.
Driving to the Station and Parking
Etihad Rail says every station has a car park, and recommends reserving a parking space in advance through the “Add-ons” section of the app or website. Parking fees vary by station and duration; the operator has not published a uniform price, so the price shown at the time of booking applies. Each station also has a pick-up/drop-off area where family members can drop passengers off directly outside the station.
Etihad Rail Fares, Classes and How to Choose Among the Three Fare Types
What’s the Difference Between Comfort Class and Premium Class
According to reports from The National, Gulf News and Khaleej Times, one-way fares between Dubai and Abu Dhabi start from Dh39 in Comfort Class and Dh109 in Premium Class. “Starting from” means this is the entry-level price; the actual amount varies by fare type, date and seat availability, so the price shown at checkout applies. The operator states that the price shown at checkout already includes all taxes and fees.
Under the Etihad Rail Passenger Charter, the main differences between the two classes are as follows:
| Item | Premium Class | Comfort Class | Basis |
|---|---|---|---|
| Seat pitch | 39–40 inches | 37–38 inches | Etihad Rail Passenger Charter |
| Seating | Wider, more legroom, reclines, with headrest | Standard comfort seating | Etihad Rail Passenger Charter |
| Onboard catering | Free drinks and snacks, plus paid add-ons | Trolley service | Etihad Rail Passenger Charter |
| Power outlets and USB | At every seat | At every seat | Etihad Rail Passenger Charter |
| Wi-Fi | Free | Free | Etihad Rail Passenger Charter |
| Other | Priority boarding; some stations have a Premium Lounge | — | Etihad Rail website FAQ |
Change and Refund Rules for Saver, Value and Flex Fares
Each class has three fare types underneath it, differing in whether they can be changed or refunded. This is worth a minute’s reading before you buy.
| Rule | Saver | Value | Flex | Basis |
|---|---|---|---|---|
| Change date/time | Cannot be changed | Free and unlimited up to 72 hours before departure; AED 20 fee per change after that, plus any fare difference | Free and unlimited from before departure up to 30 minutes after departure, plus any fare difference | Etihad Rail Passenger Charter |
| Refund | Not refundable | Not refundable | Full refund if cancelled 24 hours or more before departure; 30% fee if cancelled within 24 hours | Etihad Rail Passenger Charter |
| Seat selection | Paid (seats auto-assigned 24 hours before departure) | Free | Free | Etihad Rail Passenger Charter |
| Transfer to another person | Not allowed | Not allowed | Can be arranged through the customer service center before boarding | Etihad Rail Passenger Charter |
| Available at ticket machines | No | Yes | Yes | Etihad Rail Passenger Charter |
A few common rules to keep in mind:
- Origin and destination stations cannot be changed: no fare type allows a change to the departure or destination station.
- Fare difference on changes: if the new ticket costs more than the original, you pay the difference (plus any applicable fee); if it costs less, the difference is not refunded.
- No-show: if you neither travel nor cancel, the ticket becomes invalid and is non-refundable under any fare type.
- Round-trip legs are calculated separately: the outbound and return legs each follow their own fare-type rules; cancelling or missing one leg does not automatically affect the other.
A simple way to decide: if your itinerary is fully fixed and you can accept losing the fare if you miss it, consider Saver; if it’s mostly fixed but the time might change, Value lets you change for free up to 72 hours before departure; if your plans are uncertain or can only be confirmed on the day, Flex has the most flexible change/refund terms, though the fare may also be higher — the actual price difference is shown at the time of booking.
Discounts for Children, Infants and Seniors
| Passenger category | Age | Rule | Basis |
|---|---|---|---|
| Adult | 18–59 | Standard fare | Etihad Rail Passenger Charter |
| Child | 0–17 | 50% off all fares; proof of age may be requested; children under 14 must be accompanied by an adult | Etihad Rail Passenger Charter, website FAQ |
| Infant | 0–2 | Free if seated on an accompanying adult’s lap without occupying a seat; each adult may bring 1 free infant; infants have no separate baggage allowance | Etihad Rail Passenger Charter, website FAQ |
| Senior (citizens and residents) | 60 and above | 20% off all fares; proof of age may be requested | Etihad Rail Passenger Charter |
If you want an infant to have their own seat, or one adult is traveling with more than one infant, a child ticket must be bought for the infant. Children aged 14 and above may travel alone.
Dubai-Abu Dhabi Services and Journey Time: The Current Official Timetable
According to the Etihad Rail website timetable (as of September 22, 2026), from September 30 each journey between Dubai Station and Abu Dhabi Station takes 64 minutes, with 4 services in each direction, concentrated in the morning and evening. The official timetable is still being updated and services may change:
| Direction | Departs | Arrives | Basis |
|---|---|---|---|
| Dubai → Abu Dhabi | 06:14 | 07:18 | Etihad Rail website timetable |
| Dubai → Abu Dhabi | 07:14 | 08:18 | Etihad Rail website timetable |
| Dubai → Abu Dhabi | 17:14 | 18:18 | Etihad Rail website timetable |
| Dubai → Abu Dhabi | 18:14 | 19:18 | Etihad Rail website timetable |
| Abu Dhabi → Dubai | 06:43 | 07:47 | Etihad Rail website timetable |
| Abu Dhabi → Dubai | 07:43 | 08:47 | Etihad Rail website timetable |
| Abu Dhabi → Dubai | 16:43 | 17:47 | Etihad Rail website timetable |
| Abu Dhabi → Dubai | 17:43 | 18:47 | Etihad Rail website timetable |
A few additional notes:
- The first Dubai departure is at 06:14, arriving in Abu Dhabi at 07:18; the last Dubai departure arrives in Abu Dhabi at 19:18, and the last Abu Dhabi departure arrives in Dubai at 18:47.
- Media reports said there were 5 round trips on the opening day, plus 1 Dubai-to-Fujairah service (reported as Dh39, about 1 hour 10 minutes). The September 22 version of the official timetable shows 4 services per direction and does not list a Dubai-to-Fujairah service. The actual number of services shown on the website and app should be treated as authoritative.
- There are currently no midday services between Dubai and Abu Dhabi, so check the timetable before planning a midday trip.
- The operator says timetables may differ during Ramadan, weekends and public holidays, and services may also be adjusted according to demand, so check the latest timetable again before departing.
The Abu Dhabi-Fujairah route continues to follow the schedule that began on June 30, with Comfort Class from AED 55 and Premium Class from AED 120 (official press release).
How to Book, Enter the Station and Board, and How Much Luggage You Can Bring
Booking Steps and Payment Methods
Every Etihad Rail train requires a reservation — you cannot board without a valid ticket. There are four ways to buy tickets:
- Etihad Rail app (iOS/Android): the operator says the app is the fastest way to book and offers the full range of fare types, lets you pre-select a seat, and lets you manage bookings and receive real-time notifications.
- The website, etihadrail.ae: similar functionality to the app; you can book as a guest without registering an account.
- Station ticket machines: accept card payment or AED cash (change given as an e-voucher), but Saver fares are not sold here.
- Customer service center: 800 RAIL (800 7245), daily from 05:00 to 23:00.
Online payment accepts credit cards, debit cards, Apple Pay, Google Pay and other e-wallets. Ticket sales close 5 minutes before departure. The onboard Train Master can sell tickets for that service, but only Flex fares, and only by card or e-wallet — not cash.
In addition, Dubai Metro’s nol card and Abu Dhabi’s TAMM currently cannot be used to buy Etihad Rail tickets; tickets can only be purchased through Etihad Rail’s own channels.
Arrival Time, Documents and Gates
- Documents: tickets are name-specific, so you must carry valid identification matching the name on the ticket, which may be requested at a ticket check; tourists may also travel.
- E-tickets: open the e-ticket on your phone and scan the QR code at the gate to enter — no printing required, though a paper copy can also be printed at a ticket machine if you prefer.
- Arrival time: the operator recommends arriving 10 to 20 minutes early (the Passenger Charter states at least 20 minutes). Gates close 2 minutes before departure, after which the platform cannot be accessed.
- No re-entry after exiting the gate: once you pass through the gate and leave, you must buy a new ticket to re-enter.
Luggage, Strollers and Items Not Allowed Onboard
Under the Passenger Charter, each passenger, regardless of fare type, may carry 2 pieces of luggage free of charge:
- A personal item (handbag, laptop bag) that must fit under the seat.
- A cabin bag up to 55 cm (height) × 40 cm (width) × 23 cm (depth), stored in the overhead rack.
- Children aged 3 and above have the same 2-piece allowance as adults; infants have no separate allowance and must share with the accompanying adult.
- Luggage beyond this allowance must be requested in advance via the app, website, customer service center or station; whether it is accepted is subject to the operator’s response.
- Luggage must be tagged with the owner’s name and contact details, must be able to be carried and stowed by the passenger themselves, and must not block aisles or doors.
- Strollers must be folded before boarding; 1 free stroller per child.
- Bicycles, electric scooters and e-bikes are not allowed onboard under any circumstances.
Snacks and non-alcoholic drinks are sold from a trolley onboard, and passengers may also bring their own food, but alcohol is not permitted, and strong-smelling or easily-spilled food should be avoided.
Train, Car or Bus: Five Things to Compare
Now that the train service has opened, driving and long-distance buses are no longer the only ways to travel between Dubai and Abu Dhabi. Which option suits you best depends on your starting point, destination and how flexible your schedule is. Here are five things to check when comparing:
- Total door-to-door time, not just the journey itself: the train’s 64 minutes is station to station. On the Dubai side, add the time to reach Al Yalayis Station (metro plus walking, or driving); on the Abu Dhabi side, add the connection time from MBZ City Station to your destination. The further your destination is from the station, the larger this connection time becomes as a share of the total.
- Whether the timetable fits your schedule: services are currently concentrated in the morning and evening, suiting typical commuting hours; trips departing at midday or late at night may not fit the train timetable.
- Flexibility and cancellation cost: driving or taking a bus lets you change your time at short notice; a train Saver ticket cannot be changed or refunded, so if you want to keep flexibility, choose Value or Flex, which also changes the cost.
- Luggage and number of travelers: for one person with up to two cabin-sized bags, the train is relatively simple; for large luggage, multiple travelers, or bringing a bicycle, driving may be more convenient. The 50% child discount and 20% senior discount change the cost comparison for a family trip.
- Risk in the connecting legs: delays on train-to-train connections are covered by the operator’s guarantee, but the metro, shuttle bus, taxi and parking are not covered, so build in extra time for these connections.
It’s worth using the app’s Journey Planner to calculate the actual door-to-door time and total cost for a route you travel often, and comparing it with your usual experience of driving or taking the bus.
Common Misunderstandings and Risks When Riding Etihad Rail
Misunderstanding one: “I can just buy a ticket at the station.”
Every train requires a reservation, ticket sales close 5 minutes before departure, and Saver fares are not available at ticket machines. Popular time slots can sell out, so it’s best to book in advance through the app or website.
Misunderstanding two: “Abu Dhabi Station is in the city center.”
The Abu Dhabi station is located in Mohamed Bin Zayed City, not downtown or along the Corniche. The official shuttle bus must be booked in advance and cannot be booked on the spot, so arrange your final leg of travel before you set off.
Misunderstanding three: “If I miss the train, I can just take the next one.”
A ticket is valid only for the service booked; if you miss it, it becomes invalid and a new ticket must be purchased. The one exception is the Flex fare, which can be changed for free up to 30 minutes after the scheduled departure (plus any fare difference). If a passenger misses a train-to-train connection because of an Etihad Rail delay, the operator will arrange the next service free of charge.
Misunderstanding four: “If the metro or shuttle bus is late, Etihad Rail will cover it.”
The operator’s connection guarantee covers rail-to-rail connections only — it does not cover the Dubai Metro, the Abu Dhabi shuttle bus, taxis or parking, which are third-party services.
Risk reminder: a round-trip ticket is not a single bundled booking.
The outbound and return legs each follow their own fare-type rules; cancelling one leg does not automatically cancel the other, so each must be handled separately.
Three Common Travel Scenarios
Scenario one: an expat professional living in Dubai and working in Abu Dhabi
Someone living along the Metro Red Line in Dubai wants to switch to the train a few days a week. In the morning they can take the 06:14 or 07:14 departure from Dubai, and in the evening return on the 16:43 or 17:43 departure from Abu Dhabi. The leg to plan carefully is the one from MBZ City Station to the office: if the office is near an official shuttle stop, the shuttle can be booked in advance; otherwise, factor in taxi or bus time and cost. For a regular weekly commute with a stable schedule, it’s worth comparing the price difference between Saver and Value before deciding — but since connection delays are not covered by the operator’s guarantee, it’s best not to schedule the return trip too tightly.
Scenario two: a traveler with luggage on a two-day business trip from Dubai to Abu Dhabi
A business traveler bringing one cabin bag and one laptop bag fits within the free allowance of 2 items per person, as long as the cabin bag is within 55 × 40 × 23 cm. If the return time is still uncertain, they could buy Value or Saver for the outbound leg and Flex for the return — the two legs can have different fare types. Remember to carry valid identification matching the name on the ticket.
Scenario three: an expat family on a weekend trip
Two adults traveling with an 8-year-old child and a 1-year-old infant: the 8-year-old’s ticket gets a 50% discount, the 1-year-old travels free on an adult’s lap but has no separate luggage allowance, and a folded stroller can be brought onboard for free. Weekend timetables may differ from weekdays, so check that day’s services in the app before departing, and allow time for arrival and gate procedures.
Dubai-Abu Dhabi Train FAQ
How long does the train from Dubai to Abu Dhabi take?
According to the Etihad Rail website timetable, each journey between Dubai’s Al Yalayis Station and Abu Dhabi’s MBZ City Station takes 64 minutes. Some media reports state about 57 minutes; both figures refer to the same route, and the official timetable should be treated as authoritative. This is station-to-station time — door-to-door time adds the connection time at both ends.
How much does the Dubai-Abu Dhabi train ticket cost?
According to UAE media reports, one-way fares start from Dh39 in Comfort Class and Dh109 in Premium Class. The actual fare varies by fare type (Saver/Value/Flex), date and seat availability, and the price shown at checkout already includes taxes and fees. Children get 50% off and seniors aged 60 and above get 20% off.
Can I use a nol card to ride Etihad Rail?
Not currently. Etihad Rail tickets can only be bought through the official app, website, station ticket machines or customer service center; neither Dubai Metro’s nol card nor Abu Dhabi’s TAMM can be used to buy tickets. The operator says it will announce any future integration separately.
Can I change my time or get a refund after buying a ticket?
It depends on the fare type. Saver cannot be changed or refunded; Value can be changed for free up to 72 hours before departure, and after that costs AED 20 per change plus any fare difference, with no refunds; Flex can be changed for free from before departure up to 30 minutes after departure, with a full refund for cancellation 24 hours or more before departure and a 30% fee for cancellation within 24 hours. No fare type allows a change of departure or destination station.
Can I bring a large suitcase on the train?
Each passenger may bring 2 pieces of luggage free of charge: one personal item stored under the seat, and one cabin bag no larger than 55 × 40 × 23 cm stored in the overhead rack. Luggage beyond this number or size must be requested in advance through the app, website, customer service center or station; whether it is accepted is subject to the operator’s response. Bicycles and electric scooters are not allowed onboard.
Can children travel on Etihad Rail alone?
Children aged 14 and above may travel alone; those under 14 must be accompanied by an adult. Children aged 0–17 receive a 50% fare discount; infants under 2 travel free on an adult’s lap, with each adult allowed 1 free infant. The operator may request proof of age.
How do I get into the city after arriving at Abu Dhabi Station?
Abu Dhabi Station is located in Mohamed Bin Zayed City. You can book Etihad Rail’s official shuttle bus to points including ADNEC Center, ADNOC Headquarters (Corniche) or Reem Mall, but it must be booked in advance through the app or website — it cannot be booked at the station. Taxis, ride-hailing and the station bus stop are also available.
What happens if a train is cancelled or delayed?
Under the Passenger Charter, if a train is delayed by 30 minutes or more before departure, passengers may choose not to travel and rebook instead; if a train is cancelled, a free rebooking or alternative transport will be provided, and the operator says it will contact affected passengers within 1 hour of a cancellation. If a disruption occurs after boarding, the operator will arrange for passengers to reach the destination stated on their ticket.
Planning Life in the UAE? Ask Zagdim
The train is only one part of life in the UAE. If you are comparing living in Dubai versus Abu Dhabi, or have questions about renting, visas or daily logistics there, feel free to ask Zagdim, which keeps tracking information relevant to living and relocating in the UAE.
Disclaimer
This article is a general information summary and does not constitute legal, financial or other professional advice. Its content is based mainly on the 2026 Etihad Rail official website, Passenger Charter, website timetable and official press releases, with reference to mainstream UAE media reporting. Fares, services, fare-type rules and connection arrangements may change at any time; the Etihad Rail website, app and latest official announcements take precedence.
Information current as of September 2026, per Etihad Rail’s official announcements.
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Sources
- Etihad Rail – Passenger Charter
- Etihad Rail – Help/FAQs
- Etihad Rail – Abu Dhabi Station
- Etihad Rail – Shuttle stop: ADNEC Center- Al Rawdah
- Etihad Rail – Live Schedule (official timetable)
- Etihad Rail – Khaled bin Mohamed bin Zayed inaugurates MBZ City Passenger Train Station and witnesses unveiling of UAE passenger rail network (2026-06-23)
- Etihad Rail – The UAE’s First National Passenger Rail Service Begins as Etihad Rail Welcomes First Paying Passengers (2026-06-30)
- Etihad Rail – Etihad Rail Passes 70,000 Tickets Sold As Passengers Begin Planning Their Lives Around Rail (2026-08-03)
- The National – Tickets go on sale for landmark Dubai-Abu Dhabi Etihad Rail service for Dh39 (2026-09-22)
- Gulf News – Etihad Rail Dubai-Abu Dhabi tickets now on sale ahead of September 30 launch (2026-09-22)
- Khaleej Times – Tickets for Etihad Rail from Dubai to Abu Dhabi starting September 30 now on sale (2026-09-22)







































